Why a state guide is a starting point, not a destination
State-level generalizations hide meaningful neighborhood variance. California's Bay Area doesn't share LA's phone-order shape. Texas's Austin doesn't share Houston's. Florida's Jacksonville doesn't share Miami's. The guides here surface the regional patterns worth knowing about before you scope a pilot, but the actual configuration decisions — alias vocabulary, concurrency ceiling, hours policy — happen at the shop level. Read the state guide to know what questions to ask; answer the questions with your specific shop's data.
