Accuracy is a system, not a slogan.
Fire It does not claim perfect accuracy on any single call. It claims structural safeguards: authoritative pricing, enforced modifier caps, sold-out awareness, and full transcripts.
Six things that make a phone order honest.
- 01Server-side pricing
The server prices every order against your live menu. The model never authoritatively prices anything.
- 02Modifier caps enforced
Required groups, single/multi selects, and max quantities are enforced during capture.
- 03Sold-out awareness
86'd items and modifiers disappear from what the agent will offer, instantly.
- 04Deterministic confirmation
Order state is a finite state machine. 'Confirmed' means the authoritative state was recorded.
- 05Full transcripts + summaries
Every call carries a transcript, structured events, and a plain-English summary you can audit.
- 06Human transfer any time
Callers can request a human at any point in the call, no matter what state they're in.
End-to-end workflow
- 01Capture as fields
Items and modifiers land as structured fields, not paraphrased notes.
- 02Repeat back
The agent repeats the running order and asks for confirmation on ambiguous parts.
- 03Price authoritatively
The server prices against your live menu, then reads the total back.
- 04Confirm honestly
The caller only hears 'you're all set' after the authoritative order state is recorded.
Where Fire It actually helps
- You want structural accuracy safeguards — not marketing promises.
- You want transcripts and summaries for every call.
- You want a state machine, not a wishful 'confirmed' status.
What we don't claim
- We do not promise perfect transcription on any single call.
- We do not publish a headline accuracy percentage until QA proves it per setup.
- Correction handling depends on the caller cooperating with the read-back.
Related on Fire It
Accuracy FAQs
- No — nobody honestly can. We promise structural safeguards: authoritative server-side pricing, enforced modifier caps, sold-out awareness, deterministic confirmation semantics, and full transcripts you can QA.