Pricing
Priced per location, with real included minutes.
Every plan includes premium Fire It Voice minutes. Overages are clearly published — no surprise per-call fees, no fake unlimited claims.
Never miss a call
Fire It Answer
$399/mo
per location / month
- 300 premium voice minutes / month
- Answer + route every call in under two rings
- Voicemail-to-text with SMS delivery
- Business hours, holidays, and transfer rules
- 1 phone number, 1 location
- Overage
- $0.79/min
- Setup
- $500 setup / location
MOST POPULAR
Most popular
Fire It Order
$799/mo
per location / month
- 750 premium voice minutes / month
- Full structured order taking
- Pizza halves, sizes, required modifier groups
- Internal Fire It queue for reliable fulfillment
- SMS + email order receipts (beta)
- Team seats included per location
- Overage
- $0.79/min
- Setup
- Ordering setup from $1,500 / location
POS-connected
Fire It POS
$1,199/mo
per location / month
- 1,250 premium voice minutes / month
- Everything in Fire It Order
- Direct POS handoff once integration is certified
- Reconciliation + failed-order recovery workflow
- Priority support with monthly performance reviews
- Overage
- $0.69/min
- Setup
- POS setup $2,500–$5,000 / location
Groups & franchises
Multi-Location
Custom
committed usage pricing
- Custom pricing tied to committed monthly usage
- Group roll-up analytics + brand-wide agent baseline
- SSO, DPAs, security review support
- Named onboarding manager + launch schedule
- No blanket franchise discount — priced per commitment
- Overage
- $0.69/min
- Setup
- Scoped setup per rollout
Plans, included minutes, overage rates, and setup fees are admin-configurable per restaurant. Fire It never claims perfect accuracy or confirms an order before the authoritative confirmation lands.
Pilot cohort · 3–5 restaurants
Founding Fire It Partner
$499 per location / month · 6-month pilot · 600 minutes / month · overage $0.69/min · $500 setup instead of $1,500
After the six-month pilot, current standard pricing applies. Not forever pricing.
- Weekly feedback call with the Fire It team
- Permission to use anonymized performance data
- Testimonial or case study if you're happy
- Reference call permission for future prospects
Pricing questions
Pricing FAQ
- Fire It Answer is $399 per location per month, Fire It Order is $799 per location per month, and Fire It POS is $1,199 per location per month. Multi-location groups are priced against committed monthly usage.